At Catholic Aura, we are dedicated to ensuring a remarkable experience for each customer. If any concerns arise, please don’t hesitate to contact us at support@catholicaura.com, and we will gladly assist in making things right.
Shipping Information
We carefully package each order to ensure it arrives in pristine condition. Shipping costs are calculated based on the weight of your order, and we offer free shipping on all orders $150 or more.
Fulfillment Times
Once an order is placed, we prepare it for shipment within 1-4 business days. We strive to keep these estimates as precise as possible to get your order to you promptly.
Estimated Shipping Times
• Within the U.S.: 3-8 business days
• International Orders: 10-30 business days
Return & Refund Policy
We take pride in the quality of our products, and our goal is to ensure that every item you receive meets your expectations. Should any issues occur, please reach out immediately, and we’ll address the situation.
• Damaged Items: If your item arrives damaged, please contact us right away, and we will replace it at no additional cost.
• Lost or Delayed Orders: If an item does not arrive on time or is lost in transit, please reach out to us, and we’ll be here to assist.
45-Day Money-Back Guarantee on Canvas Wall Art
We want you to love your art. For that reason, we offer a 45-day money-back guarantee on all canvas wall art. If for any reason you are not satisfied with your purchase, we will gladly issue a refund under the following conditions:
1. Return Shipping: The item must be sent back to us, with return shipping covered by the customer.
2. Condition of Return: The item must be returned in its original, new condition, free of any damage.
3. Secure Packaging: It is the customer’s responsibility to ensure the item is well-protected for its return journey.
4. Inspection & Refund: Once we receive the returned item, we will inspect it to confirm it’s undamaged, and then issue a refund.
5. Time Frame: The request for a refund must be made within 45 days of purchase. We cannot honor refunds requested beyond this period.
We thank you for choosing Catholic Aura and look forward to providing you with beautiful, faith-centered art that brings inspiration and joy to your home.